Reporting Lost or Stolen Stuff.co.nz Devices

If your Stuff.co.nz device is lost or stolen, it is critical to act quickly to protect your personal information and company data. This guide explains the steps you should take to report the incident and safeguard your account and devices.

Immediate Actions to Take

1. Report the loss or theft immediately by emailing the Stuff IT support team at the designated email address with details including the device type, model, and the last known location if possible.

2. The IT team will promptly initiate remote security measures such as locking or wiping the device to prevent unauthorized access to sensitive company data.

3. Change your Stuff.co.nz account password as soon as possible and review your account activity for any suspicious or unauthorized actions.

Additional Support and Next Steps

The Stuff IT team will guide you through further steps including the process for device replacement and additional security measures to ensure your work and personal information remain secure.

If you have any questions or require assistance during this process, do not hesitate to contact Stuff IT support for professional guidance.

Preventive Tips

• Always keep device software and security patches up to date.
• Enable multi-factor authentication on your Stuff.co.nz account.
• Be cautious of phishing attempts and avoid sharing sensitive information.
• Store devices securely and consider tracking software if available.